All in One: Morocco’s Official Online Platforms at Your Fingertips

From permits to youth benefits, the kingdom consolidates e-government portals for residents and the diaspora.

RABAT, Morocco — Morocco’s government is expanding a network of official digital platforms designed to deliver key public services to citizens inside the country and Moroccans living abroad. The centralized portals aim to reduce bureaucracy, cut in-person visits, and make vital documents and applications available online.

Core Platforms for All Citizens

Maroc.ma – The kingdom’s official gateway offers information on state institutions and direct access to a growing list of e-services for residents and expatriates.

Rokhas – A unified digital platform for obtaining building permits, renovation approvals, and business activity licenses without visiting municipal offices.

Chikaya – An online complaint portal allowing citizens to file grievances, submit suggestions, and track responses from public administrations.

Tawtik – An electronic system for notarial transactions, streamlining interactions between notaries, tax offices, and property registries.

Wraqi – A platform to book appointments and request administrative documents such as national ID renewals and certificates, with real-time application tracking.

Idarati – A comprehensive guide to administrative procedures, offering downloadable forms and access to select online services.

Casier Judiciaire – Enables citizens to request criminal record certificates remotely from anywhere in the world, without appearing in court.

Youth-Oriented Services

Pass Jeune – A youth card and mobile app launched by the Ministry of Youth, Culture, and Communication, offering discounts and free access to cultural, sports, and transportation services, as well as housing and training opportunities.

Moutawaa – A national volunteering platform connecting young people to service projects and skill-building programs.

Broader Digital Ecosystem

The portals link to a wide directory of Moroccan ministries and agencies, covering justice, foreign affairs, finance, health, transport, education, agriculture, telecommunications, customs, taxation, intellectual property, logistics, social security, and infrastructure.

The impact: By unifying public services online, Morocco aims to streamline government-citizen interactions, support the needs of Moroccans abroad, and encourage broader adoption of digital tools.

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